Welcome to Best Western Plus Nor’Wester Hotel & Conference Centre Thunder Bay’s premier full-service destination. Enjoy comfortable, modern accommodations, award-winning hospitality, and an unbeatable location near the Thunder Bay International Airport and downtown attractions. Whether you’re visiting for business or leisure, your comfort is our priority.

Awards & Recognition

Recognized for Excellence in Hospitality
Our dedication to exceptional service and guest experience has earned us prestigious honors, including Best Western’s highest brand standards awards for quality, service, and cleanliness. These accolades reflect our team’s commitment to making every stay memorable — from spotless rooms to personalized guest care.

Our Recent Awards

• M.K. Guertin Award – 2025
  Best Western’s highest honour, awarded to the top properties in the brand for outstanding quality, service, leadership, and operational performance.

• Chairman’s Award – 2023, 2024, 2025
  Presented to hotels that consistently maintain superior inspection scores, setting the standard for cleanliness, maintenance, and overall quality.

• Champion Customer Care Award – 2025
  Awarded to properties that demonstrate exceptional dedication to guest satisfaction and service culture, measured through brand standards and guest feedback.

• Housekeeping Award – 2023, 2024
  Recognizing teams that deliver spotless, well-maintained guest rooms and uphold the highest housekeeping standards within the brand.At the Best Western Plus Nor’Wester Hotel & Conference Centre, hospitality is more than a service — it’s our culture. Every guest interaction is guided by our core belief that comfort, warmth, and genuine care create unforgettable experiences.

We continuously invest in our team, our facilities, and our service standards to ensure that every stay reflects excellence. Our front-line staff, housekeeping professionals, and leadership team work together to deliver personalized, attentive, and award-winning service that consistently places us among the top hotels across the Best Western brand.

Sustainability & Environmental Responsibility

At the Best Western Plus Nor’Wester Hotel & Conference Centre, we are committed to sustainable hospitality and protecting the natural beauty of Thunder Bay. We engage in environmental practices that reduce our impact and enhance your stay. These initiatives include:

• Guest participation programs such as linen and towel reuse and in-room recycling

• Efforts to conserve energy and water throughout the property

• Use of environmentally preferable products where feasible

• Ongoing commitment to sustainable operations aligned with Best Western’s global Because We Care sustainability framework and Green Key Global standards

We believe that sustainable travel enhances your experience and strengthens our connection with the Thunder Bay community and the natural environment.

Breathtaking Mountain Views From Your Guest Room Balcony

Feel right at home in our comfortable rooms and suites in Thunder Bay. Our guest rooms offer convenient features to help you relax and stay productive, including complimentary high-speed Internet access, new Phillips TVs with streaming and casting capability, and single serve coffee makers.

Everything You Need for a Great Stay

• Keep up your routine in the largest fitness centre in Northwestern Ontario.

• Unwind in our heated indoor pool, whirlpool, and sauna.

• Take advantage of a self-serve business centre and complimentary airport shuttle.

YOur Meeting and Conference Destination

Host your next business meeting or conference in our extensive event facilities, including 6 function rooms that are able to accommodate up to 350 guests. Be sure to ask us about on-site catering services and A/V equipment rentals to ensure your event will go off without a hitch!

Plan your Dream Wedding

Let the beautiful Nor’Wester Mountains become the backdrop to your special day. The Best Western Plus Nor’Wester Hotel & Conference Centre has a number of outdoor and indoor spaces that will serve as a perfect and memorable setting for your wedding ceremony and reception.

Enjoy your meals and the view

Enjoy a meal overlooking the mountain range on one of the largest patios in the area at the Cliffhanger Restaurant & Bar. Stop by during your stay and delight in our delicious international dishes for breakfast, lunch, and dinner.

Save Big With Our Thunder Bay, Ontario Hotel Offers!

Exclusive Savings for Smart Travelers
Enjoy member-only discounts, advance purchase savings, and preferred rates for AAA/CAA, AARP, government and military guests — all delivering comfort and value with every stay.

CAA/AAA Rate

CAA and AAA Members are eligible to save 5% or more on our best available rate! Plus, enjoy a complimentary hot breakfast during your stay at the Best Western PLUS Nor’Wester Hotel & Conference Centre.

Explore the benefits here.

AARP Members

AARP Members and guests 55+ are invited to book their stay at the Best Western PLUS Nor’Wester Hotel & Conference Centre and receive a 5% discount on their accommodations!

Book now and save by clicking here.

Government/Military Rate

We are pleased to offer all Provincial and Federal Government employees and Military personnel a discounted rate inclusive of hot Breakfast during their stay at the Best Western PLUS Nor’Wester Hotel & Conference Centre in Thunder Bay, Ontario. Please note breakfast not included for groups or conferences.

ADVANCE PURCHASE RATE

Book in 14 days or more in advance and save 15% on your stay!
Terms and Conditions: Full payment required, non-refundable.

BEST WESTERN REWARDS RATE

Best Western Rewards Members can Save up to 20%. Not a member? Sign up today and start earning points immediately!